Frequently Asked Questions
Everything you need to know about your VOGRACE fashion experience.
How long does shipping take for international orders?
International shipping typically takes 7-15 business days depending on your location and selected shipping method at checkout.
What is your return policy for apparel?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Custom-printed items are final sale unless a manufacturing defect is present.
Are the materials used in your clothing eco-friendly?
VOGRACE is committed to sustainability. We prioritize organic cotton, recycled polyester, and non-toxic dyes in our production process to minimize environmental impact.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's tracking portal to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
How do I ensure I pick the right size?
Please refer to the detailed size chart located on each product page. We recommend measuring a similar garment you own to compare dimensions for the best fit.